Short course on “ Leadership and Change Management” (6th to 10th March, 2023)

Event Summary

The Course Content are:
 - The concept of leadership, Management and Change Management
 - Life and Leadership Transformation
 - Roles of a Supervisor, Managers and Leaders
 - Strategic and Visionary Leadership
 - Coaching and Mentoring
 - Creating Motivational Climate
 - Leaders Effective Communication Skills
 - Managing diversity at work place
 - Performance Management
 - Application of various leadership styles
 - The Art of Influencing Others
 - Delegation for Growth and Development
 - Drivers of change and resistance to change
 - Creating conducive climate against resistance to change
 - Team work.

For More Details Open: Leadership and Change Management -2023.pdf

 

Short course on “ Entrepreneurship Cum Retirement plan skills” (27th February to 3rd March, 2023)

Event Type
Training
Event Summary

The Topics to be Covered:

  - Development of creativity and understanding of innovations.
  - Optimum strategies for creativity and longevity
  - Initiating and managing new venture growth.
  - Feasibility analysis & Entrepreneurial planning.
  - Business plan concept and Writing.
  - Customer retention skills
  - Sales drivers
  - Investment in stock markets (Masoko ya hisa),
  - Treasury- bills (Hati fungani), and Treasury-bonds (Hati dhamana)
  - Investment in U-TT.
  - Financial literacy
  - Sustainable Self Developed Projects
  - Passive Projects
  - Agribusiness

For More Details Open: Entrepreneurship cum Retirement plan skills -2023.pdf

 

Short course on “ Customer Service Skills" (20th to 24th February, 2023)

Event Type
Training
Event Summary
The Course Objectives are:
• To serve customers with high level of customer care
• To impart effective communication skills to service deliverers
• To apply customer handling and recovery strategies.
• To enable customer service professionals design customer service and loyalty schemes

For More Details Open:  Customer Service Skills -2023.pdf