Short course on “ Leadership and Change Management” (6th to 10th March, 2023)
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The Course Content are: For More Details Open: Leadership and Change Management -2023.pdf |
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The Course Content are: For More Details Open: Leadership and Change Management -2023.pdf |
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The Topics to be Covered: - Development of creativity and understanding of innovations. For More Details Open: Entrepreneurship cum Retirement plan skills -2023.pdf |
| The Course Objectives are: • To serve customers with high level of customer care • To impart effective communication skills to service deliverers • To apply customer handling and recovery strategies. • To enable customer service professionals design customer service and loyalty schemes |
For More Details Open: Customer Service Skills -2023.pdf
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